How to Update Mobile Number in RC on Parivahan Sewa (Aadhaar Online e-KYC)

1. Why Mobile Linking is Mandatory

Under the Central Motor Vehicles (Fifth Amendment) Rules, your mobile phone number is the primary cryptographic identity anchor for all vehicular services in India.

If your RC does not reflect your current active mobile number, you cannot generate a Virtual RC on mParivahan, download your digital RC on DigiLocker, receive instant e-Challan alerts, or verify OTPs for ownership transfer or duplicate RC applications.

2. What You Need for Aadhaar e-KYC

Before opening the portal, ensure you have:

• Vehicle Registration Number (e.g. DL03CC9876)

• Complete Chassis Number (VIN)

• Complete Engine Number

• Aadhaar Number of the registered vehicle owner

• Active mobile phone connected to the Aadhaar card to receive UIDAI OTP

3. Step-by-Step Online Mobile Update Process

Follow this sequence to update your mobile number within 2 minutes:

4. Troubleshooting Common Errors & OTP Delays

• Name Mismatch Error: If the spelling of the owner name in RTO records differs from Aadhaar (e.g. initial expansion), Aadhaar e-KYC will fail. In such cases, use the Non-Aadhaar Mobile Update route which requires uploading a copy of your RC and ID proof.

• Hypothecation Company Names: If the vehicle is registered in the name of a private enterprise, LLP, or trust, Aadhaar individual e-KYC cannot be used. Submit an authorized signatory letter via the non-individual portal flow.